Extended Technical Support

Our highly qualified and experienced team of technical support professionals is ready to offer remote management and support services for your IT equipment 24*7*365.


DataSpace provides legal support construction, operation and certification of corporate datacenters in Russia, with the focus on risk mitigation, as well as acts as an advisor to their customers on formulation of data center services contracts on subcontracting basis.

DATASPACE EXTENDED TECHNICAL SUPPORT OFFER INCLUDES, AMONG MANY OTHER THINGS, THE FOLLOWING SERVICES:

  • Installation, relocation and setup of equipment;
  • Soft reboot of servers and telecom equipment, cycling power, replacement of removable media;
  • Equipment maintenance according to your custom schedule and specifications;
  • Cross-connections, structured cabling systems;
  • Visual inspection of equipment and services;
  • Inventory/Labeling of equipment;
  • Auxiliary equipment and materials (KVM, patch cables, etc.);
  • Safe storage boxes;
  • Other IT equipment operation services.

Service catalog and individual service plans can be provided on request.

SLA:

DataSpace Extended Technical Support is offered under our SLA which guarantees specific response times under an individual service plan.

If you have any additional questions: call us at +7 (495) 663-65-64, send your request to sales@dataspace.ru or use our contact form and we will be happy to tell you more about us and our services.

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