Extended Technical Support

Our highly qualified and experienced team of technical support professionals is ready to offer remote management and support services for your IT equipment 24*7*365.

DATASPACE EXTENDED TECHNICAL SUPPORT OFFER INCLUDES, AMONG MANY OTHER THINGS, THE FOLLOWING SERVICES:

  • Installation, relocation and setup of equipment;
  • Soft reboot of servers and telecom equipment, cycling power, replacement of removable media;
  • Equipment maintenance according to your custom schedule and specifications;
  • Cross-connections, structured cabling systems;
  • Visual inspection of equipment and services;
  • Inventory/Labeling of equipment;
  • Auxiliary equipment and materials (KVM, patch cables, etc.);
  • Safe storage boxes;
  • Other IT equipment operation services.

Service catalog and individual service plans can be provided on request.

SLA:

DataSpace Extended Technical Support is offered under our SLA which guarantees specific response times under an individual service plan.

If you have any additional questions: call us at +7 (495) 663-65-64, send your request to sales@dataspace.ru or use our contact form and we will be happy to tell you more about us and our services.

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